Sy hartseer briefie, weer in Ingils:
I want to thank the select few who bothered to reply to my story. Unfortunately the deadline has now been reached and VWSA has one chance to resolve this – as per their suggestion before the deadline.
It is with great regret that I want to inform you of the fact that even after three months of battling with this, it is now time to put an end to it. Apart from dealers trying to make money out of me, mother companies trying to silence the issue (I do appreciate your effort though – alas, it was not really your fight) and other parties trying to make the problem someone else’s; nothing was done from VWSA’s side to accommodate me.
VWSA: Aparantly your customer interaction center manager and some director is willing to meet with me? Please set this meeting up for Tuesday, 13 May 2008 at your Midrand offices at 10:30AM. Please note that I will only do this as a last resort. I am pretty sure that I have made all of my demands clear enough and I will not re-iterate. All I want from VWSA is to give me their solution to this problem and not to waste any more of my time. If no resolution can be achieved, please feel free to invite the press before I set the worst VW ever built alight in front of the VWSA Midrand offices on 14 May 2008. Although the vehicle is still in good running order (for now) the action will be purely to demonstrate how South Africans are tired of being misled and lied to. It will demonstrate how we will not tolerate any further abuse, corruption or dishonesty. The fire will also demonstrate the raging frustration amongst all TDI drivers in South Africa who have had the same frustration in dealing with VWSA’s incompetent, inferior “customer interaction”. Hopefully this will spark more VW owners to refuse to take second best and also demand the service that they already paid for.
ABSA: Please forward this to your Vehicle finance department as VWSA will accept responsibility for the remainder of the agreement. Please draw up all necessary paperwork for VWSA to sign before commencement of the action on 14 May 2008. I will confirm if this will be necessary after the meeting with VWSA – which I’m pretty sure will either not happen or be another waste of my time. In fact draw it up in any case before the meeting on 13 May 2008.
GrifFin: Doen met hierdie net wat jy wil ou maat! Miskien kan ons almal (al die mense wat die fout gemaak het om ‘n TDI te koop) maar daar saamkom en ‘n truly South African toi-toi reel en om die vuur dans.
Oor en uit.